This privacy policy is designed to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is used online. PII is defined in U.S. privacy law and information security circles as information that can be used on its own or when combined with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from people who visit our blog, website or app?
When ordering or registering on our site, you may be asked to enter your name, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• Personalize your user experience and allow us to deliver the type of content and product offerings in which you are most interested.
• Improve our website so that we can better serve you.
• To enable us to better serve you and respond to your customer service requests.
• Process your transactions quickly.
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Your personal information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, any sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
When a user places an order, enters, submits, or accesses their information, we implement a variety of security measures to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
By using our website, you (the visitor) consent to allow third parties to process your IP address in order to determine your location and perform currency conversions. You also consent to the currency being stored in a session cookie on your browser (this is a temporary cookie that is automatically deleted when you close your browser). We do this to ensure that the selected currency remains selected and consistent while you browse our website so that prices can be converted to your (the visitor’s) local currency.
We use cookies to:
• Helps remember and process items in a shopping cart.
• Understand and save user’s preferences for future visits.
• Tracking ads.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (such as Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, certain features will be disabled, which will not affect the user experience, making your website experience more efficient, and some of our services will not function properly.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Our website does not include or offer third-party products or services.
Under CalOPPA, we agree to the following:
Users can visit our website anonymously.
Users will be notified of any privacy policy changes:
• On our Privacy Policy page
Users can change their personal information:
• Chat with us or send us a ticket
How does our website handle Do Not Track signals?
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our website allow third-party behavioral tracking?
It is also important to note that we do not allow third-party behavioral tracking
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played an important role in the development of data protection laws around the world. Understanding the Fair Information Practices Principles and how they should be implemented is essential to complying with the various privacy laws that protect personal information.
In order to be consistent with Fair Information Practices, if a data breach occurs we will take the following responsive actions:
We will notify users via email
• Within 7 working days
We also agree to the Individual Redress Principle, which requires that individuals have the right to enforce legally enforceable rights against data collectors and processors who fail to comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have the right to seek the courts or government agencies to investigate and/or prosecute non-compliance by data processors.
We collect your email address to:
• Send information, respond to inquiries and/or other requests or questions.
• Process orders and send order-related information and updates.
• We may also send you other information related to your products and/or services.
• Market to our mailing list or continue to send emails to our customers after the original transaction has occurred.
In order to comply with CANSPAM, we agree to the following:
• Do not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in a reasonable manner.
• Include the physical address of our company or site headquarters.
• If using a third-party email marketing service, monitor its compliance.
• Quickly honor opt-out/unsubscribe requests.
• Allow users to unsubscribe using the link at the bottom of every email.
If you would like to unsubscribe from future emails at any time, you can
Follow the instructions at the bottom of each email and we will promptly remove you from all communications.